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Shannon College of Hotel Management

Ms STELLA SLOANE-O'DRISCOLL

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Contact Details

UNIVERSITY TEACHER
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T: -
E: SSLOANE-ODRISCOLL@nuigalway.ie
University Teacher
Shannon College of Hotel Management
Shannon Airport
Shannon
Co. Clare
 
researcher
 

Biography

I have over thirty years of professional experience in both the Irish & International Hospitality Industry and the Further and Higher Education Sector. 

During my career in the Hospitlity Industry, I held a number of supervisory and managerial roles in the UK and Ireland.  These roles encompassed the mangerial and operational functioning of the Accommodation Departments within 5 Star Hotel establishments.

I was also employed with CERT (now Failte Ireland), the National Training and Educational Organisation within hospitlity and tourism in Ireland.  This involved the delivery and training of specific skills in conjuction with a range of hospitality organisations and associated tourism stakeholders.

Following on from this time, I began my tenure at the Shannon College of Hotel Management to manage and develop the Accommodation Management/Service Skills component of the Level 8 Degree Programme in International Hotel Management.  Additioanlly, I delivered the Business Skills Development module to undergraduate students and contributed to Final Year Research Project supervision duties.

Currently I am involved in a Student Support role in response to the COVID-19 Pandemic.

Honours and Awards

  Year Title Awarding Body
2005 MSc. in Hospitality Management Dublin Institute of Technology
2003 European Computer Drivers Licence Corporate Training
1996 Craft Trainer Award Freeman Training Group
1996 Computer Skills Certificate – Micros Fidelio MICROS
1994 Training & Development Programme for CERT’s Advanced Training Centre Instructors CERT Training Organisation
1990 Sheila Harte Memorial Award Cork Institute of Technology/CERT

Professional Associations

  Association Function From / To
Association of Hotel Accommodation Managers Council Member, with portfolio’s covering membership, and events / activities. 01-JAN-94 / 30-SEP-96

Employment

  Employer Position From / To
Hotel Dunloe Castle, Accommodation Manager 04-APR-98 / 20-OCT-98
Britannia Inter-Continental Hotel, London Trainee Supervisor 01-MAR-91 / 20-DEC-91
Sheen Falls Lodge Accommodation Manager 05-APR-99 / 05-APR-01
Shannon College of Hotel Management University Teacher, Student Support 05-MAY-01 /
Dromhall Hotel School, CERT Hospitality Skills Programme Instructor 01-OCT-96 / 31-MAR-99
Mount Juliet Estate Accommodation Manager 01-MAY-94 / 30-AUG-96
Torc Great Southern Hotel CERT Hospitality Skills Programme Instructor 01-OCT-93 / 31-MAR-94
Adare Manor Hotel Accommodation Supervisor 02-APR-91 / 31-OCT-92

Teaching Interests

My primary teaching interests focus on both the practical and academic operations of Accommodation Services and Accommodation Management.  This is supported by my training and development interests in skills development of undergrduate students and professional personel.  Additionally, I emphasise the role and importance of communications through the delivery of Business Skills and Communications training.

Other teaching expertiese include:
1. Performance and productivity standards
2. Room Design and Ergonomics
3. Laundry and Linnen Room Operations and Management 
4. Interior Design


Modules Taught

  Term/Year Module Title Module Code Subject / Desc
Semester 1 and 2 Accommodation Services SC1100
Semester 2 Accommodation/Rooms Division Management SC3211
Semester 2 Business Skills Development SC3202