poster for executive education course in hospitality leadership and management

Certificate in Hospitality Leadership and Management 2023 

Course Overview

An innovative programme that combines almost 70 years educating hospitality professionals across the globe in Shannon College of Hotel Management. The Certificate in Hospitality Leadership and Management is a University awarded Certificate programme, exclusively for those in the Hospitality Industry and is developed and delivered in Ireland.

Course Outline

  • 2 day residential event on site, Monday 23rd & Tuesday 24th January 2023
  • This Course includes:

·         The 2 Full Programme Days with no hidden costs

·         All learning materials required

·         Accommodation and breakfast for 1 night 

·         Site Visit to a local luxury hotel

·         Networking Dinner on the evening of Monday January 23rd 

·         Lunch each day of the course

·         Morning and afternoon Tea & Coffee breaks 

·         Certificate in Hospitality Leadership and Management – awarded by Shannon College of Hotel Management, a college of The University of Galway

Course Fee

0ne Day Module - €575

Revenue Management Day

  • Trends in Revenue & Distribution Management
  • Where does Revenue Management sit in your organisation?
  • Collaboration across Sales/Marketing/Revenue
  • What is the best approach for pricing your hotel
  • What makes a good competitive set?
  • Benchmarking for growth

Human Resource Management Day

  • How Culture, Compensation, Benefits & Branding impacts on your ability to attract & retain great people
  • Insight into upcoming legislation changes & contractual requirements
  • How impactful leadership skills are key to creating the best teams
  • Relationships are built on great communications
  • Helping people grow

Who is this Course Suitable For?

This course is suitable for anyone who has leadership and management responsibility in their everyday hospitality life and who now wants to progress and develop.

Our previous courses have attracted departmental managers, senior managers and owners who all worked very well as a group. All benefited greatly from the skills and knowledge that they have gained as their testimonials can confirm.

Why Choose this Course

  1. An interactive Hospitality Leadership and Management Programme designed exclusively for Hospitality Professionals led by Shannon College and Industry experts
  2. An opportunity to take time out to equip yourself both personally and professionally with the skills required to progress in today’s changing and challenging business environment
  3. A programme that combines proven theory with real-world applications
  4. A chance to build connections by facilitating peer-to-peer learning – a key to developing ideas and broadening your thinking.

Find Out More

Fiona Duggan
Executive Education Programme Coordinator

Email - 

Phone - 00353 87 9225505


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