Sales Skills for Success

What is this course?

Sales Skills for Success Module Wednesday 12th November 

What is this course?

Sales Skills for Success has been designed to help improve your understanding of the sales process and how best to apply it to your business.

Who is it for?

All Managers, HOD’s, General Managers, Sales & marketing Managers, Sales Directors, Conference & Events coordinators, Reservations Managers & Executives

Key content includes:

• Understanding the power of loyalty and the role of sales in creating and developing loyalty for your hotel
• Creating a sales process that builds relationships and converts enquiries to bookings
• Developing a strategic account management plan for your key customers
• Prioritising and managing your golden selling time
• Communication for conversion; Build on your listening and questioning skills to help you to identify your customer needs
• Delivering resonating pitches that win

Trainer – Helen O’Leary, Senior Consultant, The Innovate Room

Helen’s background includes working for global luxury brands such as Four Seasons Hotels and Resorts and The Ritz-Carlton Hotel Company, in addition to lifestyle brands such as The Doyle Collection. Her key areas of expertise are, Business strategy, Strategic sales planning and training, New market diversification, Synergising marketing, and sales efforts to optimise return on investment.

Course Fee

€395