Continuous Improvement Workshop

What is this course?

What is it?

It’s a highly interactive & practical workshop which is the first step to embedding a culture of “Continuous Improvement” in the DNA of your business.

Who is it for?

All Supervisors, Managers, HOD’s, Senior Leaders, General Managers.

What will they learn?

Your managers will learn how to use simple but highly effective lean tools to simplify everyday processes that will make the job easier for their team and themselves. By identifying this “waste” more time can be spent on more “value-adding activities” to enhance the guest experience, generate more sales, conduct training etc…

The workshop culminates in a process mapping exercise where learners map real life processes from their own workplace, waste is identified and a new, more efficient process is created through collaboration with their colleagues.

Each learner will make a “commitment” at the end of the day, they will choose a process challenge in their own workplace where they will use their new continuous improvement skills to optimise.

Course Fee €295

Date Wednesday 7th October

All participants will receive a Certificate of completion – awarded by Shannon College of Hotel Management, a college of The University of Galway.

We will also provide tea/coffee breaks and lunch.