Facilities Management Services Request (PEMAC)


This service is used by the Buildings Office for managing Buildings services (maintenance) requests.

How To Obtain This Service

On-campus using wired network connectionhttps://pemacassets.nuigalway.ie/pemac

Remotely: Please refer to our Remote Access section

Who Can Use This Service

The service is available to Buildings Office staff working as Service Request (PEMAC) Administrators and University of Galway staff designated as a Departmental Building & Estates Liaison (usually a local Professional Services/Technical Staff member in your department).

Prerequisites For The Use of This Service

The service is open to staff currently on the University of Galway payroll and designated as Buildings Office Service Request (PEMAC) Administrators or Departmental Building & Estates Liaisons. Staff log in to the service using their PEMAC Username and password.


Available 24x7, on-campus only.


There is no charge for the service.


Access/Password/Training Queries, contact Buildings Office via email to buildingandestates@universityofgalway.ie.

Technical Queries contact the Service Desk