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MFA FAQ

How do I Set Up MFA Without Configuring the Authenticator App?

Although ISS recommend the Authenticator App as the easier and more secure method by which to authenticate, it is possible to just use the phone call or text message alternative as the only means by which to authenticate.

Once you have entered your username and password to your outlook account you will be promted with the Additional Security Verification screen. Choose Authentication Phone and your preferred method of contact (in this case, text).

You will see the below screen

One you receive the text to your phone, enter the code and hit verify

You will see the below screen

When complete, hit Done and you will be brought into your mailbox

Note: ISS recommends that at the next available opportunity (i.e when you have access to a second device) that you configue the Authenticator App and link to your Mailbox.

Simply visit https://aka.ms/mfasetup and log into your MFA enabled mailbox be entering your University of Galway Student Email Username and Password and authenticating via your already configured MFA phonecall or text option.

Once logged in you will be brought to the below screen. From here you will be able to change the default 2nd authentication prompt next time you log into your mailbox (1), edit your authentication phone number (2), add an alternative authentication phone number (3) or set up the authenticator app on another device (4)

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Set up the Authenticator App following the instructions on screen. Once complete, remember to select save, and sign out at the next screen

How to Initiate Outlook Sign In on Mobile Browser App First on Android or iPhone

It is possible to configure the Microsoft Authenticator App by starting the process of logging into your mailbox from the web browser on your mobile device.

In this example below we will sign in to the mail account from the Google Chrome App on iPhone, but the process is the same for any web browser app on either Android or iPhone.

Open the browser app and navigate to outlook.office.com. Enter your username and select Next

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Enter your password and select Sign In

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Click Next‌

At the additional verification screen, select set up

Take note of the Code and URL

Toggle to the authenticator app and hit the '+' sign

Select Continue

Select Work or School Account

Select Enter Code Manually

Type in the code and URL and select Finish

You will see the account added to the autheticator app below. Toggle back to your web browser.

Choose mobile app to receive notifcation and select next

The authenticator app will send you a push notification. Select Verify. When complete, the browser screen will prompt you to enter a number for additional verification. Enter your mobile phone number and select Done.

You will now be brought to your inbox via the web browser on your phone

How to Manually Configure Authenticator App Prior to Outlook App Setup on Android

If using an Android device, it is possible to set up your email account on the Outlook App, so long as you manually configure the Authenticator App first.

Once the App is installed you will need to Configure the App for first time use on your account. This only needs to be done once. Open the Microsoft Authenticator App from your device.

Open the App and select the Arrow icon