Student Laptop Loan Scheme

Open for applications until 15 October 2022


In Autumn 2020, the Access Centre welcomed the announcement regarding the COVID-19 grant to support disadvantaged students in accessing ICT devices. To date the Access Centre has been to the fore of this initiative and the process for application, screening and allocation of laptops is consistent with other HEIs in terms of eligibility criteria etc.

Under this scheme, undergraduate and postgraduate students are eligible to apply, to receive a laptop on long-term loan (for the duration of their studies with University of Galway), in order to assist with online learning, providing eligibility criteria has been met.

If you are in need of a laptop and you meet the eligibility criteria and can provide the accepted supporting financial documents, you may apply for this scheme:

Eligible Criteria

To be eligible to apply for a laptop you must be registered as a full or part-time student in 2022-23 with University of Galway and be from a low-income household, with an annual income below €55,240.

The allocation of devices will be based on the target groups identified in the National Plan for Equity of Access to Higher Education 2015-2019:

  • Students disadvantaged by socio-economic barriers
  • First-time mature students
  • Students with disabilities
  • Part-time/flexible learning students
  • Students who hold further education qualifications
  • Students who are members of the Traveller and Roma communities.
  • Students who are lone parents
  • Students who are members of ethnic minorities

Students not eligible to apply for the scheme include: 

  • Non-EU fee-paying students, Erasmus and Study Abroad students are not eligible to apply to this scheme.
  • Students who are not taking a programme, which is leading to a full University of Galway award (e.g. those taking single modules only), are not eligible.

Should you wish to avail of any additional welfare and wellbeing supports, please see: for further information. University of Galway reserves the right to vary or alter, amend, revoke or recover any aspect or loan made under this scheme at its discretion.

Online Applications Form:

            Please complete the online application form here

Laptop Returns:

Students in their final year of study for the academic year 2021-2022 or completing their studies must return their loaned devices to the University upon completion of your course as per terms and conditions of the Laptop Loan Scheme.

If for some reason you will need your laptop beyond this date or intend to pursue a postgraduate course, please get in contact with the laptop loan scheme team where every effort will be made to assist you.

Laptops need to be returned no later than 31 August 2022.

Laptop Loan Return Form 2022

Laptop Reset Instructions

Laptop Collection:

Successful applicants will receive an email informing them of the date and time they have been allocated to collect their laptop. They will also revieve copies of the Acceptance Form and set up instructions, which can be viewed below.

Short-term / Emergency laptop loan:

All enquiries should be emailed to

Laptop Reapirs:

Laptop Repairs: For hardware issues contact Dell at or call

0818 274270 (Or, from outside Ireland 00 353 1 2627770)

Students should have the 11 digit Express Service Code to hard and select the “Get Technical Support” option. If a technician callout is required, the technician will go to where the laptop is located (including home or term-time addresses) on the next working day (if the call is logged before 16:00).

For software issues contact ISS at or phone 091 495777