Lost Service for Student ID cards & Identity cards

  • Student Registry Helpdesk no longer operate a drop in lost and found service.
  • Student Registry Helpdesk do not accept lost or found  Clothes, Big bags, water bottles, Books, Jewellery, electronics, Keys etc
  • If your ID property is found and our service contact you to inform you about the find, than it is the owner(s) responsibility to confirm a correct postal address to which we can post the found item(s) to.
  • We can only ever accept small lost items i.e. Student ID cards, passports etc

Retention Periods for Identity based items that are not claimed:


Retention Time



1 month

Passports – post to Passport Office

Student ID – If they are successfully found and we will contact the student to collect or post it out to a home address.

 Helpful Tips on Personal Responsibility

1.    Never leave your personal property unattended. It’s worth remembering if you don’t want to be out of pocket to replace expensive items

2.  IF you lose your Student ID Card, the replacement Fee is €20 and once reprinted it activates after 6 hours on all systems i.e. room access, printing, Library Turnstiles etc.

How to request a new Student ID

Please click on the enclosed link to seek advice on how to request a new ID card - Replacement Student ID card