Window App banner

Windows App allows you to securely access certain applications and resources that reside on the internal campus network from any location in the world. 

Staff can be request access to Windows App with the Library & IT Service Desk.

The service is not currently available to Students.

 

The following services can be accessed using Windows App:

 

The service can be accessed in two ways:

    • By Windows App client installed on your PC (recommended for recurring  use)
    • By web browser (recommended for once-off use or if you are using a shared device)

Request access

Staff can request access the following services:

 

Create a ticket with the Library & IT Service Desk under the relevant category:

  • Request Access:  04.Wi-Fi, Network & Remote Access > Remote Access > Remote Apps > New Request

 

Install Windows App client on a Windows workstation

Step 1: Download the Windows App from the Microsoft Store

  1. Click the Start menu on your Windows device.
  2. Open the Microsoft Store.
  3. In the search bar, type Windows App.
  4. Select Windows App from the results.
  5. Click Get or Install.
  6. Wait for the app to download and install.

Step 2: Open the Windows App

  1. Once installation is complete, select Open from the Microsoft Store, or
  2. Find Windows App in your Start menu and click to launch it.

Step 3: Sign In

  1. When prompted, sign in using your University M365 account and sign-in using multi-factor authentication
    Windows App logon
  2. After signing in, the app will automatically discover and display the Azure Virtual Desktop resources assigned to you.

Windows App landing page

 

Tip: Use and Sign Out

  • Use the virtual desktop just like a regular Windows computer.
  • When finished, sign out of the virtual desktop from the Start menu inside the session.
  • Close the Windows App when you are done.

 

Install Remote Apps client on a macOS machine

Step 1: Download the Windows App from the Apple store

MAC Windows App logo

From the Apple Store, download and install Windows App for MAC:Downloading Window App for MAC

Step 2.  Sign In
Once installed Launch the Windows App and it will prompt you to logon using MFA:

MAC logon

MAC MFA logon

Mac mfa logon

Step 3: Landing page

After signing in, the app will automatically discover and display the Azure Virtual Desktop resources assigned to you.

Mac Landing page

Step 4: Use and Sign Out

  • Use the virtual desktop just like a regular Windows computer.
  • When finished, sign out of the virtual desktop from the Start menu inside the session.
  • Close the Windows App when you are done.

Access Windows App using a Web Browser

  1. Browse to https://windows.cloud.microsoft/
  2. You will be prompted to enter your University of Galway Campus Account credentials (username and password):

    Windows App logon
  3. Once you have completed MFA, the "Windows App" menu displays the Apps available to you.Windows App Web Landing pg
  4. Double-click on the application you wish to start. After a short time the application will start within your browser

Further support

Create a ticket with the Library & IT Service Desk under the relevant category:

  • For Advice and Support: 16.Data Centre Services > Virtual Desktop/Remote Apps > Advice & Support
  • Request an app to be made available: 16.Data Centre Services > Virtual Desktop/Remote Apps > Request an Additional App