Web Services

Web Site Hosting

Web site hosting is the hosting of Web content on NUI Galway’s central Web servers (www.nuigalway.ie). The service is a highly available clustered solution using the latest technology. The service supports/hosts:

  • Officially branded NUI Galway Web sites
    • Web pages (HTML and PHP)
    • Optional MySQL Database 
    • Content Management System
  • Non-branded official Web sites
    • Web pages (HTML and PHP)
    • Optional MySQL Database  
    • SFTP access
  • Domain hosting

Who can use the service?

The main focus is to provide the basis for a Web presence for NUI Galway organisation units, but the hosting of other, NUI Galway-related Web sites, can also be requested by NUI Galway staff.

Availability

  • Hosted Web sites are available 24x7 

Prerequisites required for the service

  • The Web site must be authorised by the Head of Unit. 
  • The Head of Unit must also assign at least one, but preferably two, Web Administrators to maintain the website  - ISS will not be in a position to edit any website content on their behalf.
  • All involved should also consider whether there is a need for a new website - perhaps the the desired content should be added to an existing website instead.

Setup instructions for users

Request must be logged by contacting the Service Desk (Tel. x5777 eMail servicedesknuigalway.ie).      

Related University ICT policies

Web Support Service

A Web support service is applied to the use and management of officially branded NUI Galway Web sites that are hosted on the University’s Web site hosting service. Support covers the creation and management of Web content using the University’s Content Management System (CMS).

Who can use the service?   

The support service is only available to University Web site administrators who use the official Web publishing template and CMS.

Availability

  • Content Management System is available 24x7 
  • For support queries, contact the Service Desk from 09:15 to 17:00 (Monday – Friday) 

Prerequisites required for the service

  • The Web site must be authorised by the Head of Unit. 
  • The Head of Unit must also assign at least one, but preferably two, Web Administrators to maintain the website  - ISS will not be in a position to edit any website content on their behalf.

Training

CMS training is provided by Web Services via an on-demand course.  A self-help resource is also available, complete with FAQsworking examplesbrowser tools, and interactive demonstrations.

Setup instructions for users

To request:

  • a new (blank) website and CMS access to edit it
  • access to edit an existing website

Contact the Service Desk (by logging a helpdesk ticket,  phoning. x5777 or eMailing servicedesknuigalway.ie ).
 

Troubleshooting Tips for users

For faster problem resolution, we recommend you check the Self-Help site's Course VideosTroubleshooting Checklist, FAQs,  working examples,  browser tools, and interactive demonstrations before logging a support ticket.
Support tickets must be logged by contacting the Service Desk (Tel. x5777 | eMail servicedesknuigalway.ie).

Related University ICT policies

 

Web Site Add-ons

To request any of the add-ons please contact the Service Desk

Internal Directory
An internal directory allows you to create Web pages or upload documents that are restricted to internal/on campus viewing only.  To request an internal directory, log a ticket with the Service Desk.  

MySQL Database
The MySQL database is administered using the PhpMyAdmin  Web interface.  Request a MySQL database by logging a ticket with the Service Desk

Password Protected Folder
A password protected folder allows you to create Web pages or upload documents that are password protected.  These Web pages or documents can only be accessed with the correct username and password.  Request this add-on by logging a ticket with the Service Desk

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